Panier de glaces

1. Processing Time:

• Orders are typically processed within 2 business days (excluding weekends and holidays) after receiving your order confirmation email.
• During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience.
• You will receive another notification when your order has shipped.

2. Shipping Rates & Delivery Estimates:

• Shipping charges for your order will be calculated and displayed at checkout.
• We offer the following shipping options:
• Delivery delays can occasionally occur.

3. Shipment Confirmation & Order Tracking:

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s).

4. Customs, Duties, and Taxes:

• Puzzoworld.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
• If you are shipping internationally, please be aware of your local customs laws, as they may cause delays.

5. Shipping Restrictions:

• We currently ship to the US and Europe.
• We are unable to ship to P.O. boxes.
• Certain items may be subject to shipping restrictions due to size, weight, or legal regulations. These restrictions will be noted on the product page.

6. Damaged or Lost Packages:

• If you received your order damaged, please contact us within 7 days of receiving your package at support@puzzoworld.com with your order number and a photo of the item’s condition.
• In the event of a lost package, please contact us at support@puzzoworld.com with your order number. We will file a claim with the shipping carrier and work to resolve the issue.

7. Returns:

Please refer to our Return Policy for information regarding returns and exchanges.

8. Contact Information:

If you have any questions about our shipping policy, please contact us at support@puzzoworld.com

9. Changes to this Shipping Policy:

Puzzoworld.com reserves the right to modify this Shipping Policy at any time. Changes and clarifications will take effect immediately upon their posting on the website.